Privacy Policy - FINA LLC

Privacy and Cookie Notice
For Customers, Suppliers, Partners, Visitors, and Other Data Subjects
Last Updated: October 22, 2024

1. Introduction

This Privacy Notice (“Privacy Notice”) describes how and for which purposes Fina LLC and/or its affiliated companies (collectively, “Fina,” “we,” “us,” or “our”), acting as the respective data controller, process Personal Data (“Personal Data”) related to our B2B commercial partners (“you,” “your”). Fina considers the protection and confidentiality of your Personal Data to be very important and complies with applicable data protection laws in the regions in which we operate.

This Privacy Notice applies when you interact with us through our website(s) (“Website”), related to our Fina products, solutions, and applications (“Fina Services”) as well as via social media channels, or when you interact with us in any other manner, unless this is governed by a separate agreement or required by applicable law.

2. What Personal Data We Collect and Why We Use It

2.1 Categories of Personal Data

The following data categories might be collected and processed by Fina:

a. Identification Data: e.g., name, gender, date and place of birth, national identification number, passport data, images (badges), CCTV (when visiting monitored areas), user ID (use of business applications).

b. Customer Data: e.g., Personal Data you upload into the Fina Services, company-related information (e.g., industry, job title and role, department and function, company’s relationship history with Fina), payment processing information, financial data for payment transactions, bank details, photographs, or video recordings.

c. Addresses and Contact Details: e.g., postal addresses, email addresses, phone numbers, organizational data such as company/organization, department, and function.

d. Site Registration Details: e.g., username, password, IP addresses or user-accounts for Wi-Fi (guest-net), online services, pages visited, and documents viewed.

2.2 Purposes and Legal Basis

Fina processes the Personal Data you provide to us for various business purposes, such as:

To communicate and respond to your requests.
To provide products/services and engage in transactions with customers, suppliers, business partners, and prospects.
To manage the security and operation of our website, facilities, networks, and systems.
To comply with legal and contractual obligations.
To administer safety procedures and access control to location(s).
To manage insurance claims and fiscal evaluations.
For bookkeeping management and tax requirements.
To exercise our rights in legal proceedings.

We process your Personal Data only for the purposes described in this Privacy Notice or as disclosed to you in connection with the Fina Services and detailed in separate agreements.

3. How We Collect Your Personal Data

Fina collects Personal Data through various means, including:

Cookies: For more information, please refer to our Cookie Policy.
Websites and Order Forms: Information collected when you use our services.
Third-party Service Providers: Data collected through partners or service providers.
Customer Support Activities: Data collected when you interact with our support team.
Events, Meetings, and Marketing Activities: Data collected during webinars, exhibitions, and promotional events.

4. How We Share Your Personal Data

4.1 Who May Receive Your Personal Data

We may disclose Personal Data to:

Other companies within our group of companies.
Business partners (including those who resell or distribute our services).
Government bodies and law enforcement agencies.
Successors in title to our business and suppliers we engage to process Personal Data on our behalf.
Service providers (e.g., website, software, infrastructure and application providers, payment gateway providers, cloud hosting providers, analytics providers, event/campaign management agencies, and professional advisers).

In these circumstances, we will share your Personal Data for purposes such as our legitimate business operations and compliance with legal obligations.

4.2 Personal Data Transfer

Personal Data may be processed outside the country of your residence by our affiliated companies, partners, service providers, and agents working on our behalf. The transfer to other countries shall occur in accordance with applicable data protection laws, which may include adequacy decisions or appropriate safeguards (such as the Standard Contractual Clauses approved by relevant authorities).

5. How We Protect Your Personal Data

We have implemented appropriate technical and organizational measures to protect your Personal Data from unauthorized access, accidental loss, disclosure, or destruction, ensuring a level of security appropriate to the risk as required by applicable data protection law.

6. How We Store Your Personal Data

Fina stores Personal Data for as long as necessary to fulfill business purposes and comply with legal obligations. Personal Data that is no longer needed is securely deleted in line with our storage and deletion policies.

7. Your Privacy Rights

Depending on your jurisdiction, you have the following rights concerning your Personal Data:

The right to be informed about how your Personal Data is collected and used.
The right to request access to a copy of your Personal Data.
The right to rectify Personal Data if it is incorrect or misleading.
The right to erasure of your Personal Data; also known as ‘the right to be forgotten.’
The right to restrict further processing of your Personal Data.
The right to data portability where applicable.
The right to object to certain processing activities.
Rights related to automated decision-making and profiling.

8. Contact Information

If you have questions regarding this Privacy Notice or our privacy practices:

Please contact Fina Compliance and Privacy Department at: [email protected]

To exercise your privacy rights, please email us at: [email protected].

You also have the right to file a complaint with the relevant data protection authority in your jurisdiction.

9. Changes to This Privacy Notice

We reserve the right to amend this Privacy Notice at any time without advance notice to address future developments of Fina, our website(s), or changes in industry or legal requirements. We will post the revised Privacy Notice on our website. You can determine when the Privacy Notice was revised by referring to the “Last Updated” date. Any changes will become effective upon the posting of the revised Privacy Notice on the website. By continuing to use the website following such changes, you agree to them.

10. Applicable Privacy Laws

Fina is subject to data protection regulations applicable in the regions in which it operates. This includes but is not limited to the General Data Protection Regulation (GDPR) for the European Union and other similar laws in other jurisdictions, including Georgian data protection laws.

11. Cookie Policy

Fina LLC uses cookies and similar tracking technologies on our website(s) to provide you with a better browsing experience. Cookies are small text files stored on your device when you visit our website.

System Cookies: These are necessary for the operation of our website and cannot be disabled. They manage things like login and privacy preferences.
Performance Cookies: These cookies collect information about how visitors use our website, allowing us to improve site performance.
Functional Cookies: These enable enhanced functionality and personalization of the site.
Targeting Cookies: These cookies are used by advertising partners to show relevant ads on other sites based on your interests.

Cookies can be managed through your browser settings according to your preferences.